From the start of construction to the end, we are very pleased with the results performed by Master Properties. Jon and Karin provided us with individual attention throughout the building process. They possess a wealth of knowledge and were eager to share that information with us. We lived many hours away and Jon kept us apprised of the progress by texting us photos and commentary at all stages of the build. They respected our busy schedules and were very good at project managing their vendors by coordinating our trips to Pinehurst to make our product selections an efficient process.
We relied on Masters Properties' expertise to gain insight to our design ideas, materials and home automation functionality, as well as to discuss the viability of various changes we wanted to make. Masters Properties' suite of vendors was easy to work with and provided us with an immense selection of product to make our home unique. Our trust in Masters Properties paid off. Our home was completed within our budget and on schedule.
The result is a wonderful home of which we are very proud, encompassing numerous special features such as a picture frame driveway. The construction is of exceptional quality and the house is amazingly cool in the summer. The interior detail work was performed by master craftsmen, with outstanding results. We are strong advocates for Masters Properties.
- Nancy and Lee Mack
We are so appreciative of the wonderful building experience Jon and Karin provided us. We waited five years to build our dream home, and after owning 15 houses, building was a new experience for us. We never felt like a customer to them, but a couple who were fulfilling their dream.
Prior to contacting Jon and Karin, we contacted some of the people whose houses they have built. All of them were very pleased with the building process, the final outcome and the support given after the house had been completed. When we did contact Jon, he took us to a few homes he had built where we had the opportunity to see the quality and attention to detail he had in each house.
During the building process, Jon and Karin kept us informed of ongoing activity and future decisions that needed to be made. We attempted to make selections on our own, but soon realized that Master Properties' subcontractors were extremely helpful and not only took the stress out of making selections, but kept us within budget. It was also comforting to rely on Jon and Karin's building experience to assist us in providing detailed information when decisions where more difficult to make.
The relationship does not end the day of the closing but continued as the punch list was daily addressed until all of the issues were resolved. Jon and Karin take pride in their profession and we will choose Master Properties again.
- Jim and Kathy Miller
2016 has been quite a ride...from selling the business and our home in Illinois to moving to NC and watching our new dream house go up before our eyes. We are surprised and delighted again by how gracious God is to us for the providential connection to you as our builder. We never imagined we would live in such a gorgeous house. At our age, this is our LAST single-family house but it's our FIRST custom home (and we mean custom)! These things are all FIRSTs for us:
- Golf course views (only two neighbors)
- Incredible trim work (talk about a wow factor)
- Custom built-ins and closets (they are awesome)
- Wood floors throughout (wanted for years)
- Soft close drawers and toilet lids! (sometimes I open/close just to watch them work)
- Low-e windows (old icky windows were my biggest gripe on our last house)
- Window seat (will get a thick cushion and read a book or take a nape there some day)
- Chandelier with crystals (three to be exact, David refers to them as "foo-foo")
- LED lights (appreciate the no heat and energy efficiency)
- Soffit lights (exterior wow - even Paul, the mailman, commented on them)
- Coffered and tray ceilings (9-10-11' not 8' makes it so grand)
- Paneled kitchen backsplash (must have after seeing on Houzz)
- Range hood (and a remote to boot)
- Granite countertops (magnificent works of art)
- Granite composite kitchen sink (no spots)
- White under-mount sinks (very striking against the granite)
- Cooktop and separate wall oven (I will need cooking lessons to do them justice)
- Fancy schmancy refrigerator (David's pride and joy)
- Remote control ceiling fans (very convenient)
- Mud room (expect it will be one of the most used/appreciated rooms in the house)
- Oil-rubbed bronze hardware (love the contrast with the white doors and cabinets)
- Furniture-style vanity in powder room (a little more "foo foo")
- Door-less shower (who wouldn't love not having to clean a shower door?)
- Separate room for toilet in master bath (a luxury)
- Kitchen pantry (very satisfying to have all my extras organized neatly and accessibly)
- Shroud (I didn't even know the word for them before but doesn't it look impressive?)
- Sealed crawl space (a hidden asset that adds value, livability and is well worth it)
- 12 pitch roof (stunning lines and height for my "storybook" house look)
- Long leaf pines (majestic and irritating at the same time)
- Screened back porch (so looking forward to enjoying many hours out there)
- Heat pump (proof that we live in the south)
- Side-load garage (still practicing my entrance - PT Cruiser has a lousy turning radius)
- No-rot siding (nice to know it won't need to be replaced, just painted)
- Tinted concrete driveway (enough said but had to throw that in)
Beyond all of that, we are deeply grateful to you both for your excellence in reputation - both character and workmanship. It's high praise when the trades speak so favorably of you and your homes. From the moment we met you we felt an immediate rapport - and that's before we found out that we a common bond in Christ and shared values. When we walked into your home we not only saw the quality that we were hoping for in a new home, but also found you to be personable and transparent which put us at ease. Thanks for giving us leeway to ask a lot of questions and to accommodate our many preferences. Thank you for conscientiously estimating costs. Thank you for your integrity - how reassuring it was that we didn't have to constantly be on guard. We knew you were looking out for us.
It's been a joy and a job to think through modifications to the stock plan plus all the many details that make the house sing. I think it's singing "Praise God from whom all blessings flow!" Our Donald Gardner house plan is named "The Godfrey." I looked it up and it means "God's peace" which is what we hope everyone senses when they time in our lovely home.
With great appreciation,
- David and Rachel Wetzler
Masters Properties did a wonderful job building our new home in Mid South Club in Southern Pines. We bought our lot, met with Jon and Karin and were immediately sold on the quality of their finishes. Masters Properties and their subcontractors were very attentive to our details. The Potters allowed us be very involved in the entire process and we feel the team effort turned out amazing. From the submissions to the town and the Mid South ARB, to the final touches, the experience was smooth and enjoyable. My wife and I have built several homes and we thought being 5 hours away might be a concern, but all went well and we would recommend Masters Properties to build the custom home of your dreams.
- Mike and Barb Hanlin
Thanks so much to you and Karin for helping us build our dream house. From your counsel with the design before we broke ground to putting the finishing touches on the details as we neared completion, we couldn't be happier with the outcome that Masters Properties helped us achieve. Your attention to detail and on-site supervision of the entire construction process ensured the final result met our satisfaction. We also very much appreciated your responsiveness and support on addressing our punch list items after we closed. We feel like we have a builder for life and that we can call you anytime we have a concern with our home. Thanks again for your honest and straightforward advice and making a stressful process less so.
- Jewell and JP Mikula
Masters Properties did a wonderful job of bringing the vision and design of our new home to fruition. Through the efforts of Jon's leadership and coordination, all of the facets of our house were completed with expert workmanship. Jon's experience was demonstrated as he greatly aided us with the finer details of the woodwork, cabinetry and color selection. His relationship with experienced subcontractors enabled the completion of our home in a compact five-month schedule, allowing us to enjoy our new home prior the holiday season.
Having the construction completed while we were living in New Jersey was simplified by the open communication from Jon through emails, pictures and telephone conversations. Jon was always available to discuss our concerns and questions. He provided detailed, clear and easy to comprehend information so that we could make important decisions regarding construction. Jon and Karin also arranged the necessary forms, permits and paperwork for the ARB, the building officials, the utility authorities and our bank.
Our experience with both Jon and Karin Potter was extremely pleasant and professional. We would give Masters Properties our highest recommendation.
- Liz and Cliff Doll
We engaged Jon Potter and Masters Properties to handle the interior renovation of our Pinehurst home at 10 Walnut Creek Road, which we had purchased from the original owner. A lot of work was needed, in what was best described as a total renovation. Living in New Jersey and managing this project remotely with Jon, or any builder, was one of our key concerns - as was staying within our prescribed budget. Working with Jon, the final results were outstanding and Masters Properties won an Excellence in Remodeling Award from the Moore County Home Builders Association for the work done on our home. We certainly recommend Masters Properties, Inc. for its quality workmanship. We were delighted with the final results.
- Robert and Jane Asdal
Just over a year has passed since we moved in to our beautiful new home built by Masters Properties, and every day we still look at it in awe. Thank you for taking our dream and building it into reality! You listened to our goals and turned them into a quality home built within our budget and to our precise specifications. We couldn't be happier with the result. We're thrilled to hear that it took a Silver place among the Moore County Home Builders for 2013! Congratulations to you for this recognition of a job well done. Thank you also for your flexibility in working with those vendors that we hand picked to accomplish our unique and truly custom home, and for delivering our home in the timelines we were faced with...even a little early!
We wish you and Masters Properties continued success in building dream homes in Moore County or wherever your customers may take you.
- Glenn and Valerie Gobeli
Fantastic job by Masters Properties! We cannot say enough about the professionalism, expertise, and dedication Jon and Karin Potter brought to this project. A year after moving in, my wife and I still pause to admire the craftsmanship and beauty of our home as we walk from one room to another. Delivered at a competitive price, our dream home became a reality thanks to Masters Properties and we wholeheartedly commend this builder to anyone contemplating building a high-quality, one-of-a-kind, custom home.
- Scott and Shelly Husing
Dear Jon and Karin,
We want to thank you for the wonderful job on completing our dream home in North Carolina. Our choice of Masters Properties was the culmination of many years of planning our home and finding the perfect place to settle down.
Our special challenge was finding a contractor who would execute this project while we spent our time 700 miles away from North Carolina. We expected a lot from our contractor and you delivered on every aspect of the project. Your recommendations and advice were very helpful and truly appreciated. No aspect of the project was too big; no detail too small.
You and Karin exceeded our expectations in every way. Your honesty and integrity is second to none. We thank you from the bottom of our hearts for building the house that we could only dream of.
Thank you again,
- John and Janice Gregorich
Bill and I looked for a home at Mid South in Southern Pines, North Carolina, and found three that met our needs. On second look, Bill took me outside of 38 Augusta Drive and said, "I want this house." He was absolutely right, and we have never regretted the decision.
We purchased the home from Jon Potter, owner of Masters Properties. We asked for a couple of things before settlement: an unfinished bonus room was to be completed, and our wine refrigerator was to be installed. The bonus room turned out wonderfully and the wine refrigerator is a complicated story with Jon retrieving the fridge, installing it and making it look like it was always there.
When people visit us, they always comment on the beautiful woodworking in our home and we are often asked if we chose the light fixtures, flooring, granite, etc. We always answer that the house "came this way, and was beautiful even when it was empty."
We have now owned the home for over two years. Jon Potter has been quick to respond to any questions, has referred us to quality subcontractors for additional work, and is held in high regard by Bill and me. We have often recommended him to others for building projects.
If you have any questions, we would be happy to discuss our experiences with Jon Potter. Be prepared for a glowing recommendation.
- Jennifer and Bill Lawson
My family and I contracted with Jon Potter and Masters Properties to build our home in National Golf Club. We were very pleased with the experience in all aspects of construction. Both Jon and his subcontractors were professional and diligent in meeting our needs and the needs of the NPOA. The site was always well maintained, and the attention to detail left us with a home in meticulous condition. I was extremely pleased and would definitely recommend Masters Properties to anyone wishing to build a home.
Thank you again,
- Eric Corbett
When we first contacted Jon at Masters Properties, we had just moved to North Carolina from California. We needed a reliable contractor who could remodel our home to meet our specific needs on a tight schedule while we lived in the house.
Jon and his subcontractors were ready willing and able to take on our project. Since time was of the essence, Jon prepared an aggressive schedule that started September 1st and had our house ready for the furniture delivery on December 12th. Each week a different team of subcontractors attacked a different part of the project.
While we cannot recommend living in a house while it is under construction, Jon's team made every effort to keep us comfortable and functioning.
Despite having to work around us, Jon's team completed the project on time and within the project budget.
Jon is an honest and hardworking contractor who will do his best to complete any project to the best of his ability. We recommend him on any home construction project that you may be planning.
- John and Mandy Tompkins
We selected Jon Potter at Masters Properties as our builder as he was very supportive in helping us create our vision of 'home'.
Jon guided us through the design and product selection process to help marry our design goals with our financial budget. He went above and beyond to negotiate for our product choices.
Throughout the build process Jon was always available to answer questions or respond to minor changes. He kept the construction process on a tight time line and we were able to close on our house in the original time frame quoted and on budget.
The result is a home that not only fits our personal needs but exceeded our expectations.
We highly recommend Jon Potter to anyone considering building or remodeling a home.
- Dave and Sandy Hubbard
The first time we walked into our new house the first word was "Wow"! The house was very appealing. The open floor plan was very inviting and the master bedroom was perfect for us. I was most impressed with the construction of the roof. This house has a very strong roof. Dealing with Masters Properties was easy and they were very willing to make sure everything was right before we moved in. Mr. Potter bent over backwards to make sure we were comfortable in our new home. We had never moved into a new home until we moved here, and I hope that we do not have to move again. But if we do, I hope it will be this easy and simple!
- Tony Austin
Everything about our experience with Masters Properties (in particular Jon Potter) related to our home has been wonderful. Not only did Jon and his team design and build a beautiful home, but they have been very responsive to all of the needs that we have had since moving in AND Jon has helped us with things that were above and beyond what a builder should provide post-sale of the home. We would recommend Masters Properties to anybody and will strongly consider using Jon and his team to design and build our next home (that is, if we ever leave the current one).
- Walter and Nelsie Birch
My wife and purchased a home built by Masters Properties in July 2008. We spent a full year looking at scores of houses and meeting with builders throughout Moore County before choosing the home at 32 Plantation Drive, in Mid South Club. The home was early in the construction process (as a "spec" home). This allowed us to make modifications and additions to the plans, as well as choose many of the interior items and amenities. This is the 5th home we have owned, and the 3rd new home we have purchased. Clearly, working with Masters Properties has been the best experience we have ever had.
Jon Potter and Masters Properties is focused on customer satisfaction. His homes are of the highest quality and craftsmanship. He is an excellent communicator and collaborates with the buyer to insure their needs are met. He has a solid base of experience from which he offers very helpful suggestions and options for the buyer to consider. Most importantly, Masters Properties is absolutely committed to insuring the homeowner is fully satisfied with the product - as well as the process. The follow-up, timeliness, responsiveness and overall care provided by Masters Properties after the purchase has been outstanding.
We wholeheartedly recommend Masters Properties, and would be happy to provide more detail of our experience upon request.
- Mark and Linda Cacciatore
We recently moved to Southern Pines from West Virginia. We immediately started the search for a new home and spent a great deal of time looking both in the Southern Pines and Pinehurst areas. There were two main factors driving our selection. We wanted a new home and a gated community with a great golf course.
Our search led us to the Mid South Club and Masters Properties. Our home located at 145 Eagle Point Lane, was nearing completion and gave us the opportunity to work with Jon Potter on final paint selections. We cannot say enough about how easy the final process was. Jon and his group took care of all the small changes we wanted and still delivered our home in time to meet our moving schedule.
We are pleased with our home location and just as pleased with the quality of the construction. We have had a wonderful move to North Carolina and it was due in large part to our experience with Masters Properties.
I would highly recommend Masters Properties to anyone looking to build a home.
- Scott and Jeanie Varner
Bob and I are very pleased to write an endorsement for Jon Potter and Masters Properties. We are thrilled with our new home in which we moved into in February. The attention to detail in the crown molding, tray ceilings, floors, fireplaces and finishing touches make our home stand out. Everyone who enters our home, comments on the beauty and the workmanship.
Jon Potter has been very easy to work with throughout the project. He is willing to listen to our suggestions and has made the changes where they were merited. All of his subcontractors were polite, knowledgeable, easy to work with and trustworthy. Jon has followed through on all of the finishing touches as promised at the beginning of the project. He is dedicated to getting everything right and to making his home owners happy and proud of their home!
One of the nice things you receive when you purchase a home from Masters Properties is a notebook with the names and numbers of the contractors as well as the information on all the products used in your new home. This saves lots of time when trying to track down paint color, carpet or cabinets at a later date. Also, the warranty information is organized and included so that the cards are easily filled out and ready to mail! We highly recommend Jon Potter and Masters Properties for your new home.
- Betsy and Bob Roman
My husband and I contracted with Masters Properties to design and build our home. They designed our custom floor plan with us and gave us fair allowances for all the items in the home. They allowed us to be involved through out the whole process and were always glad to answer any questions or concerns.
We dealt with Jon Potter during the entire process from the beginning to the completion of the home. He was always readily available and the job was completed on time. We feel the home was fairly priced and we were very satisfied with the quality of the new home when it was completed.
- Christina Hayward
My wife and I saw a new home by Masters Properties Inc. in the Wall Creek sub-division of Rolesville, NC during May of 2005 and we quickly fell in love with the floor plan. The quality of construction and finish work impressed us and we moved in within the month.
This has been a great home for us and we have been very pleased with the design and construction. There have been no major problems and the few minor problems were remedied quickly and cheerfully. We would not hesitate to recommend Masters Properties builders to anyone.
- Al and Sandy Maxwell
We contracted with Masters Properties to build our home in the fall of 2002. We found Jon Potter willing to listen to our desires for our new home. Modifications were made to the selected plan to include our wishes. He demonstrated flexibility both during the pre-construction and construction phases. He was accessible to us even though we were still living in Florida as our home was being constructed in North Carolina. We have been in our home for three and one half years and continue to be satisfied with the quality of work done by Masters Properties, Inc.
- Edward and Marion Strong
In May of 2006, we closed on the "Abigail", our new ranch style home built in Granville County, North Carolina by Masters Properties, Inc., owned by Mr. Jon Potter. We then returned to Round Rock, Texas to complete the sale of our house there and return as proud owners of our new home.
Prior to closing, we made several house-hunting trips to the Raleigh, NC area, since we had already decided to relocate to that area. We were very fortunate to select an outstanding Coldwell Banker Real Estate agent, Mrs. Deborah McCrae, who assisted us in searching the area for a new ranch style home. During the extensive search process, we saw an advertisement in The News and Observer newspaper for a ranch style home built by Masters Properties. Our real estate agent made arrangements with Mr. Potter for us to see that house called the "Abigail". Mr. Potter personally opened the home for us to view, even though it had been "sold" but was not yet occupied. Mr. Potter was very accommodating and agreed to make whatever changes we desired. As a result, my wife, Mrs. McCrae, and I independently made the same observation: The "Abigail" style house, as presented, by Mr. Potter was the one that met our needs.
In the fall of 2005, Mr. Potter informed us that a new building location was available in Granville County for his company and others. We hastily returned to the Raleigh area and reviewed the new location with Mr. Potter. We selected one of his lots and made a down payment towards the building of the "Abigail" ranch house for us.
Mr. Potter did an outstanding job of using the internet to allow us to make certain selections during the building process. However, some of the critical selections we agreed that it would be better for us to return to the area to make the necessary selections. Mr. Potter presented himself as an honest, Christian person which paved the way for us to trust his word during various stages throughout the construction process. For example, he agreed to install an irrigation system for our lot which was not included in the original contract, with the understanding that we could pay him at a later date.
Subsequent to us physically moving into the new "Abigail" house, in the fall of 2006, Mr. Potter has been outstanding to date in actively addressing warranty items identified to date and resolving any misunderstandings.
Our "Abigail", as built by Mr. Potter, appears to be well constructed and attractive house and we would actively select Masters Properties, Inc. as the builder for any house we might be seeking in the future for ourselves, our family, or our friends.
Mr. Potter has proven to be a knowledgeable, trustworthy, honest, dependable and outstanding builder who can be trusted to develop a quality home.
- Frank S. and Constance B. Heard
We have used several contractors for various home projects. Jon and his sub-contractors from Master's properties exceeded our expectations. We appreciated the accurate and candid updates on the status of our project. The workmanship was exceptional; we have thoroughly enjoyed our new home spaces which include a family / media room, upstairs laundry, and mud room. We wouldn't hesitate to recommend or use Master's properties for future remodeling projects.
- Mike and Stacy Azrak
In the Spring of 2009, Jon Potter, President of Masters Properties was in the process of constructing a home, next to our residence. During this time, my wife and I got to met Mr. Potter and saw the diligent and detailed manner in which he builds his homes. We were so impressed with Mr. Potter's work that we asked him to submit a bid on replacing our 17-year old cedar siding to Hardi-Plank, plus replacement of the wooden decks with Trex. Mr. Potter gave us a very detailed bid and a fair price on getting this work done.
Masters Properties quickly handled Architectural Review Board (ARB) approval, and Mr. Potter's painting crew started the cedar siding removal within a few days. They consistently arrived as scheduled and did a very good job of cleaning-up at the end of each day; they also performed the project's required painting. The new siding and deck, as well as a few changes we added, were all completed in a timely manner and within the agreed costs. Mr. Potter made frequent visits during the process and professionally addressed and resolved all material and sub-contractor workmanship issues in a timely manner and to our full satisfaction. Mr. Potter performed a final and detailed walkthrough of the project with us, ensuring all minor issues were corrected before accepting our final payment. When we do decide to sell our home in the future and build a new home, Jon Potter of Masters Properties will definitely be at the top of our list for our new construction.
- John and Nancy Hartman
Upon buying my house, I immediately knew that I wanted to update and remodel my great room and kitchen. Masters Properties came highly recommended, and they delivered an outstanding finished product. Jon thoroughly laid out the plans and was very accommodating to any changes that needed to be made throughout the process. He and his team were timely and efficient in their work completing all deadlines on schedule. I would highly recommend Masters Properties to anyone seeking to improve their house.
- Amy Willoughby
I want to thank you for the excellent work performed on our home while building a deck and closing in our porch. You did a great job and finished on time and on budget. The quality of the workmanship is excellent. Your crew was neat and cleaned up and took everything away. Your employees are polite and professional.
- Kat Russo
We had a 19-year old house that required a lot of work done inside and out to get it ready to sell. I talked to Jon Potter of Masters Properties to see how much of the work his company could do. To our surprise, Jon said he thought he could do all of the work—painting inside and out, repairing/replacing siding, ceiling work, even updating the appliances!
But the real pleasant surprise was the quality of the work performed and the professionalism demonstrated by all of his crews. Jon has always had a wonderful reputation both personally and professionally and it was evident very quickly that was true for everyone who worked for him. They were prompt, courteous, professional and always trying to do "the little things" to make sure the customer was not just satisfied but excited about the finished product.
The best recommendation we can give came from our neighbors who said that our house looked better now than when it was new. They also said they were going to have to get their houses worked on because our house now looked so good!
- Cliff & Susan Seastrunk
I wanted to send you a letter regarding my wonderful experience with Masters Properties. After researching local builders and general contractors, I chose your company because of your creativity, knowledge, and professionalism.
My goals were to completely renovate my kitchen and create an open floor plan for my downstairs living space. This included moving an existing laundry room, knocking out 5 walls, putting in oak floors, new French doors for exit, and a total kitchen overhaul. Your quote for the work was fair, accurate, and detailed!
I am so pleased that the project was finished on time and within my budget. More than that, I am happy with the results. I am still shocked that I could afford the quality of the products that we used in this renovation. My cabinets are custom, full overlay, and glazed. My granite yields a compliment to the meticulous painting job on the walls and trim. My custom hood, built to match the cabinets, is ornate and beautiful. I cannot say enough about the quality job that you and your team at Masters Properties have finished.
Thank you for making my "cute little bungalow" into a beautiful and elegant entertaining space. I look forward to future projects and will continue referring you to anyone that I know interested in renovating, adding on, or building.
Thanks so much for the great experience.
- Ingrid Thomas